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etailinsights eCommerce Data and Sales Blog

Know how your prospect's revenue is derived, by Ryan Valdez

By Rachael Love on Jun 26, 2019 3:11:47 PM

Power User Spotlight: Ryan Valdez, Skava


 

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Spend the extra time to really know your customer, by Nick Hein

By Rachael Love on Jun 10, 2019 8:49:28 AM

Power User Spotlight: Nick Hein, Retention Science


 

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Be open to trying new things, by Erik Reed

By Rachael Love on May 7, 2019 2:53:29 PM

Power User Spotlight: Erik Reed, Webgility


 

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Make your bed every morning, by Ann Schrader

By Rachael Love on Apr 15, 2019 1:09:50 PM

Power User Spotlight: Ann Schrader, Amplience


 

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Make it an end-of-day habit to always look ahead to the next day, by Nick Rusconi

By Rachael Love on Mar 12, 2019 9:28:56 AM

Power User Spotlight: Nick Rusconi, Zmags


 

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Organization is just as important as hustle, by Tim McSweeney

By Rachael Love on Feb 6, 2019 12:11:30 PM

Power User Spotlight: Tim McSweeney, Feefo


 

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Personalize Your Emails, by Zach Francque

By Darren Pierce on Oct 17, 2018 10:43:56 AM

Power User Spotlight: Zach Francque, ATTRAQT


 

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Sales Hack: Using First Name in Subject Line

By Darren Pierce on May 12, 2017 6:16:58 AM

Julian

My son’s name is Julian.  But that isn’t what we call him, or at least not unless we really want to get his attention.  As an infant he was a bit of a “Fussy Gus.”  So we started calling him Gus.  Then somehow it progressed to Gussy.  It stuck.  Poor guy.
But when his Mom really wants to get his attention, she will sternly say “Julian.”  He will turn immediately and look.

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Don’t Forget to Listen to Your Customers, by Taylor Philippi

By Darren Pierce on Mar 22, 2017 7:54:23 AM

Power User Spotlight: Taylor Philippi, SkyBOX Checkout


Taylor's Hack: Don't Forget to Listen to Your Customers

A lot of the time in SaaS sales, it’s easy to list off features and statistics and dive right into a demo of the product, which can overwhelm prospects or cause them to tune out on a call or WebEx. Avoid being put on mute after effectively securing a demo by listening, engaging with, and asking effective questions to your prospect. Find out what the root problem or pain point in your prospect’s current business is, and adjust your demo to highlight the specific areas of your solution that can help fix their current pain points.

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Sales Hack: Include Phone Number in Subject of Calendar Invite

By Darren Pierce on Mar 15, 2017 1:51:59 PM

And Hollywood says, “Where’d who go?”

Without a doubt, my favorite movie as a kid was Top Gun. I knew all the lines to the movie. My Gramps (J.B. Pierce) flew in fighter jets in the Marine corps (actually, he was a “gunner”), and he gave me his old helmet. I had an Atari joystick. I’d parlay these into a re-enactment of Maverick’s attack on Russian jets over and over. Sometimes I’d let Ice Man get shot down.

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