Smart businesses understand the importance of showing client appreciation. Life-long customers are the best kind of customers, and one way to turn first-time customers into lifers is to make sure they know that you appreciate them.
Customer service can be a time-consuming part of your week, but it’s a necessary part of the job. Retaining customers is so much more cost-effective than constantly trying to generate new ones.
In order to increase the lifetime value of your etailer clients, you have to have a strong customer retention strategy in place.